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Shipping Policy

At Divoma, we are committed to delivering your orders quickly and safely across India. We also provide a Cash on Delivery (COD) option for pin codes supported by our delivery partners.

Shipping & Delivery Charges
Orders Delivery / COD Charges
All orders above ₹799 Free
All orders below ₹799 ₹70/-
All COD orders ₹49/-

Note: Charges are subject to change as per company policy.

Shipping & Delivery Timelines
  • Orders are shipped within 48 working hours (excluding Sundays & public holidays).
  • Delivery typically takes 5–7 working days post shipping.
  • Estimated delivery time is shown on the shipping page, but it may vary depending on location, distance, and our logistics partners.
  • Delays caused by courier companies/postal authorities are beyond our control, but our team will assist you in tracking your package.
  • Your order may arrive in multiple packages if shipped from different locations, but you will be charged only one delivery fee per order.
  • Once your package is shipped, we will share the tracking details via email.
Cash on Delivery (COD) Policy
  • COD is available only on orders above ₹799 and below ₹5000.
  • COD is not a trial option – payment must be made before accepting the order.
  • Refusal of COD orders may result in deactivation of the COD option for your future orders.
  • COD availability depends on your pin code; in some areas, our shipping partners do not support COD.
Special Delivery Requests

If you need an urgent or time-specific delivery, please:

  • Share your request via email at support@divoma.in
  • Add comments while placing the order.

We will do our best to fulfill your request, but we cannot guarantee exact delivery timing.

Courier & Coverage

We ship with reliable courier partners like Delhivery and other leading logistics providers in India. If your address falls in a location not serviceable by them, we will contact you to find an alternative shipping solution.

Order Cancellations
  • Cancellation requests must be emailed within 4 hours of placing the order.
  • If the order has already been shipped, cancellations will not be accepted.
  • No refunds will be processed for:
    • Orders canceled at the doorstep
    • 3 failed delivery attempts by our courier partners
International Shipping

Currently, Divoma does not ship outside India.

Contact Us

For any shipping-related queries or assistance, feel free to reach us at:

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